Privacy Policy

Introduction

Welcome to https://mobility-assistance-san-ygnacio-tx.primarycareaid.com (hereinafter referred to as “Mobility Assistance San Ygnacio Tx,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://mobility-assistance-san-ygnacio-tx.primarycareaid.com.
Any mobile applications or software provided by us.
Online services and products offered through our platform.
Interactions between users and our digital properties.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing data collection, so please review those carefully if you choose to access them.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data:

User Accounts: When you create an account with us, we collect and store your account information, including usernames, passwords, and profile details.
Payments: We process payment information when you make purchases or subscriptions through our services. This includes cardholder data, billing addresses, and payment history.
Financial Details: For users requiring financial assistance or applying for specific programs, we may collect and store financial records and identification documents.
Purchase History: We track and maintain a record of your purchase activities on our platform.
Device Identifiers: Our systems may gather unique identifiers from your mobile device, such as IP addresses, mobile network information, and advertising IDs.
Location Data: With your consent, we can access and store data about your location to provide location-based services.
Feedback and Reviews: We encourage user feedback and reviews, which help us improve our services. Any personal information provided in these submissions is subject to this policy.
Social Media Integration: If you connect our services to your social media accounts, we may collect and store data from those platforms.
Product Interaction: Details about the products you view, search for, or interact with on our platform are also collected for personalization and analytics purposes.

Personal Data Collection Methods

We gather personal data through various means:

Direct User Input: You provide much of the information when creating accounts, filling out forms, making purchases, or communicating with us.
Automated Technologies: Cookies, web beacons, and similar technologies help us collect data about your interactions with our platform, including pages visited, features used, and device characteristics.
Third-Party Sources: Some personal data may be shared with us by third parties who have obtained consent from you or are legally authorized to disclose such information.

Cookies

We use cookies for several purposes:

Strictly Necessary: These ensure the basic functions of our website, such as secure login and navigation.
Preference Cookies: They remember your preferences, language settings, and other customization choices.
Analytics Cookies: These tools help us understand user behavior, track trends, and measure the effectiveness of our website and services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We retain personal data for as long as necessary or permitted by law:

Legal Obligations: We may need to keep certain records for tax, accounting, or legal purposes.
Business Needs: Your personal data is retained to provide you with services, improve our platform, and enhance your user experience.
Statistical Analysis: Some data may be anonymized and used for aggregated analysis and reporting.

Once the retention period expires or when no longer required for the identified purposes, we securely delete or anonymize the information.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify the issue.

Your Data Rights

Depending on your location, you may have various rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: If your information is inaccurate or incomplete, you can ask for corrections.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
Restriction: You may limit our processing of your personal data in specific situations.
Data Portability: You have the right to receive your personal data in a structured, commonly used format.
Objection: You can object to certain uses of your data.
Non-Discrimination: You are protected from unfair treatment due to exercising your data rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post a notice on our website if there are significant changes, and we encourage you to review this policy periodically.

Contact Us

For any questions, concerns, or requests related to your privacy:

Email: [email protected]
Mail: Mobility Assistance San Ygnacio Tx, Privacy Team, [Street Address], [City, State, ZIP Code]

We value your trust in our handling of personal data, and we are committed to maintaining transparency and providing a secure environment for all users.